Information we collect
When you place a Cash on Delivery order with JAY GOPAL CREATION, we collect your full name, email address, delivery address, pin code and order preferences (size, colour, quantity). We do not collect any payment card details as we do not offer online payments.
How we use your information
- To process, pack and dispatch your order.
- To share tracking or delivery-related updates by email.
- To handle returns, exchanges and customer support queries.
- To comply with applicable Indian laws, including GST and consumer protection regulations.
Data sharing
We share the minimum information required with our shipping partners (name, address, contact) to deliver your order. We never sell your data to advertisers or third parties.
Cookies
Our website uses only essential cookies required for the shopping experience (such as remembering your current session). We do not use tracking or advertising cookies.
Data retention
Order records are retained for the duration required by applicable tax and consumer laws. You may request deletion of your personal data at any time by writing to us.
Your rights
You have the right to access, correct or delete your personal information. To make any such request, email us at jaygopalcreatiion@gmail.com.
Contact
JAY GOPAL CREATION, 622, S.K. Nagar, Parvat Patiya, Punagam, Near Dumbhal Fire Brigade, Surat, Gujarat – 395010, India. Email: jaygopalcreatiion@gmail.com.